In December 2025, ServiceNow topped the news headlines for acquiring Armis, the cybersecurity company for $7.75 billion. ServiceNow has made it abundantly clear that it considers cybersecurity to be of utmost importance. But why is this company, which is most popular for workflow and IT management, investing such a substantial amount in cybersecurity? Let’s see.
The Rising Role of Cybersecurity Technology, broadly
In the contemporary world, enterprises run entirely electronically. Every gadget, from cloud computing to smartphones, smart machines, to hospital equipment, is linked to the internet. Although this has made working faster and smarter, it has also made enterprises more vulnerable to attacks. Hackers are always looking for ways to breach the system by either stealing their information.
As a consequence, firms are investing more than ever before in cybersecurity. They do not merely seek solutions that act after a problem has occurred; they seek solutions that have the ability to detect trouble beforehand.
What Armis Has to Offer the Table
Armis is a cyber security firm that specializes in cyber exposure management. Simply put, Armis allows businesses to see all the things that are connected to the network, such as laptops, servers, cloud infrastructure, Internet of Things devices, operational tech, and medical devices.
These types of devices tend not to be covered by most traditional security solutions. Armis is addressing this problem by offering complete visibility into these types of devices and letting companies know what they are most at risk from. This type of industry can have real-world repercussions from a cyber attack. Industries include things like healthcare, manufacturing, and more.
Why ServiceNow Wanted Armis:
ServiceNow already helps companies manage tasks involving IT, human resources, finance, and customer service. ServiceNow is now able to provide a more comprehensive service by adding Armis’ cybersecurity skills.
Instead of viewing security as a different function, ServiceNow believes that security can be completely weaved into business processes. For example, if a risky device is found, alerts, assignments, and resolutions for problems can all occur automatically through workflows in the ServiceNow offering.
So, security will be more proactive, automated, and simpler to manage.
A Smart Bet on the Future
The other critical factor that contributed to this acquisition is artificial intelligence. As people increasingly adopt artificial intelligence, cyber threats are also evolving to be highly sophisticated. This is because ServiceNow recognizes that integrating their artificial intelligence workflows with armis’s security data can enable businesses to respond to threats faster and smarter.
The acquisition will also enable ServiceNow to compete effectively with technology giants such as Microsoft, Palo Alto Networks, and CrowdStrike, which are heavily investing in the area of cybersecurity.
What It all Means to Businesses
For customers, this means better security and better management in one platform. Rather than using different software to handle different responsibilities related to security and operations.
FINAL THOUGHT
ServiceNow’s $7.75 billion acquisition of Armis is not just an M&A, it is an indication that cybersecurity has become the norm and not an option. ServiceNow is making it clear that it is leading the way to the future of secure and AI-driven enterprise platforms. Clearly, securing digital infrastructure has become an important aspect of managing it.
